Wellton SPA etiquette

  • Please, respect the silence in the SPA area. Use your time for complete relaxation; 
  • Please, turn off your mobile phone
  • Visit the SPA area wearing swimsuit/trunks and rubber slippers. You may purchase these items at the SPA center front desk;
  • Avoid using alcohol and smoking before the SPA treatments;
  • Please, do not use strong perfume - this is necessary for the convenience of other guests and to ensure the efficiency of the treatment.
  • We recommend removing all jewellery and watches. The SPA center staff is not responsible for any lost belongings or jewellery that may be damaged during the SPA treatment.
  • Let the SPA professional know about your pregnancy or any health issues to allow the SPA professional to assess and warn you about any unsuitable treatments you may have selected;
  • Inform the SPA professional if you experience any unpleasant sensations during the treatment or you have any questions;
  • If you are late to the treatment, it may be shortened or the session may be cancelled;
  • The SPA treatment is guaranteed only if you have made a booking and received a confirmation;
  • All treatments may be cancelled or changed 2h before the arrival;
  • In case you have not cancelled the treatment in a timely manner, the hotel is entitled to charge a fine in the amount of 50% of the value of the booked treatments;
  • The treatment prices can be changed without prior notice.
  • Adults shall assume full responsibility for the safety, behaviour and health of their children while visiting the Wellton SPA centers. The adult must be at least 18 years of age. 

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